Shipping Policy

Last updated: August 2, 2026

Thank you for shopping with O. We take pride in carefully preparing every order so it arrives safely and beautifully.

Processing Time

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). During product launches, promotions, or high-volume periods, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times begin after your order has been processed and shipped. Delivery times may vary depending on your location and the carrier.

Order Tracking

Once your order has been fulfilled, you'll receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update after shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. O. is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is the carrier's responsibility. If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, reach out to us and we'll do our best to help.

International Shipping

At this time, O. primarily ships within the United States. If international shipping becomes available, eligible destinations and shipping rates will be displayed during checkout.

Questions?

If you have any questions regarding your order or shipping, we're happy to help.

Email: support@owellnessofficial.com

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